As a Fellow of the Australian New Zealand Institute of Insurance and Finance (ANZIIF), and with over twenty-five years in the insurance industry, we are the recognised leaders and in all aspects of insurance loss investigation in commercial and consumer lines of business.  Our principal is also a serving member of the ANZIIF Risk Faculty and is to join the NZ board.  We also work closely with the ICNZ, Insurance Fraud Bureau and the Insurance Brokers Association of New Zealand.

We have carried out over a thousand investigations, either proving or disproving the loss and where instructed by our client, making criminal complaints to the Police. We have saved insurers, their customers and shareholders over $38m in fraudulent, or out of policy claims. Our principal is the former chair of the Insurance Fraud Bureau under the Insurance Council of NZ and has carried out training across Asia Pacific on insurance based fraud and other associated criminal activities.

Call us today to discuss a particular claim, or lean more about our services. As qualified Loss Adjustors we can also assist in settling the claim with your client.

Insurance is a large and changing market. Our specialisations include, but are not limited to:

  • All general domestic home, contents, motor vehicle and liability claims

  • Factual Fire Investigations, whether Arson or liability related

  • Jewellery Claims

  • Factual investigations on commercial and domestic fire claims;

  • Liability claims

  • Financial lines - specialising in Fidelity claims

  • Directors and Officers investigations

  • High Net Worth Clients

  • Large loss jewellery claims with our in-house qualified gemologist and jewellery assessor

  • Travel and Accident and Health Claims

  • Underwriting risk assessments on domestic and commercial properties

  • Financial Lines claims

  • Cyber crime investigations

  • Product tampering

  • Training for frontline insurance claims staff on red flag detection and analytics.

We also provide a claims partnership services for claimants who need to ensure that their legitimate claim has all the required information prior to submission to their insurer.